Shipping Methods

IIGEN guarantees delivery for all orders .We offer the following worldwide shipping methods for your convenience:

• Standard Worldwide Shipping: The order amount is less than $25, we will charge a fee.
• Free Worldwode Shipping: The order amount is greater than $25，free shipping.

Delivery Time

Delivery time depends on the shipping method selected and the destination. We strive to process and ship orders as quickly as possible, and estimated delivery times will be provided during checkout.It usually takes 7-15 days.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order using the provided tracking number.

International Shipping

For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us. We are here to assist you.Please contact us at service@iigen.com